About Gramton Weighing Automation Pvt. Ltd.
Gramton Weighing Automation Pvt. Ltd. is a leading manufacturer and solution provider of advanced weighing, counting, and AI-powered automation systems. We specialize in industrial weighing solutions, dimensional weighing systems (DWS), counting scales, and customized automation solutions for Logistics & Supply Chain, Warehousing, E-commerce Fulfillment, Automotive, Manufacturing, FMCG, Pharma, and other industrial sectors. Our focus is on delivering innovative, accurate, and technology-driven solutions that improve operational efficiency for B2B customers.
Job Summary
We are looking for a highly organized and customer-focused Sales Coordinator to support our sales team in managing customer inquiries, quotations, order processing, and sales operations. The ideal candidate will coordinate with customers and internal departments to ensure smooth execution of orders while maintaining excellent customer service and timely communication.
Key Responsibilities
- Handle customer inquiries received through phone, email, website, and other channels.
- Prepare and submit techno-commercial quotations and proposals.
- Coordinate with the sales team regarding customer requirements and follow-up activities.
- Follow up with customers for quotations, purchase orders, payment status, and delivery schedules.
- Process customer purchase orders and coordinate with production, stores, purchase, dispatch, and accounts for timely execution.
- Maintain accurate records of customers, quotations, orders, and sales activities in ERP/CRM.
- Generate daily, weekly, and monthly MIS reports, sales reports, and order status reports.
- Coordinate product demonstrations, virtual meetings, and customer visits.
- Ensure timely documentation, including purchase orders, invoices, dispatch details, and customer correspondence.
- Support the sales team in achieving monthly and annual business targets.
- Build and maintain strong relationships with existing B2B customers.
- Coordinate with the service team for installation schedules and after-sales support.
- Maintain proper documentation for tenders, government inquiries, and large corporate projects.
- Assist in exhibitions, trade shows, and marketing activities whenever required.
- Perform other sales support activities assigned by management.
- Manage the Sales Head's calendar, meetings, and travel.
- Follow up with the sales team on quotations, orders, and pending actions.
- Prepare daily, weekly, and monthly sales MIS reports.
- Coordinate with production, dispatch, accounts, and service teams.
- Track CRM updates, leads, and sales pipeline.
- Follow up with customers for documents, POs, and payment status.
- Prepare presentations, meeting minutes, and action trackers.
- Coordinate exhibitions, customer visits, and dealer meetings.
Preferred Industry Experience
Candidates with experience in any of the following industries will be preferred:
- Industrial Manufacturing
- Weighing & Automation Solutions
- Logistics & Supply Chain
- Warehouse Automation
- Material Handling Equipment
- Industrial Equipment
- Automotive & Auto Ancillary
- Packaging Solutions
- Industrial Automation
Preferred Customer Segments
- Logistics & Supply Chain Companies
- 3PL Warehouses
- E-commerce Fulfilment Centres
- Courier & Express Distribution Companies
- Manufacturing Industries
- Automotive & Auto Ancillary Companies
- FMCG Companies
- Pharmaceutical Companies
- Retail Distribution Centres
Required Skills
- Excellent verbal and written communication skills.
- Strong customer coordination and relationship management skills.
- Good knowledge of quotation preparation and commercial documentation.
- Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
- Working knowledge of ERP/CRM software.
- Strong organizational and time management skills.
- Ability to manage multiple tasks and meet deadlines.
- Problem-solving and follow-up skills.
- Positive attitude with a customer-first approach.
Educational Qualification
- Bachelor's Degree in Commerce, or Any Graduate, Business Administration, Engineering, Marketing, or a related field.
- MBA (Marketing/Sales) will be an added advantage.
Experience
- 2–5 years of experience in Sales Coordination, Sales Support, Customer Support, or Inside Sales in a B2B manufacturing organization.
Why Join Gramton?
- Opportunity to work with advanced AI-powered weighing and automation technologies.
- Exposure to leading B2B customers across logistics, warehousing, manufacturing, automotive, FMCG, and pharma industries.
- Professional growth in a fast-growing technology-driven organization.
- Collaborative and performance-oriented work environment.
Work Location:Gramton Weighing Automation Pvt. Ltd.Sadashiv Peth, Pune, Maharashtra
Pay: From ₹450,000.00 per year
Work Location: In person
