Job Title
Executive - Front Office
Job Description Summary
Job Description
Key Task and Responsibilities.
About The Role:
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Greet and assist visitors, clients, and employees professionally.
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Manage incoming calls, emails, inquiries, and visitor support.
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Maintain a clean, organized, and welcoming reception area.
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Issue visitor badges, maintain accurate visitor logs, and coordinate with security.
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Manage courier dispatch, receipt of parcels, and internal mail distribution.
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Maintain mailroom logs with accuracy and timeliness.
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Provide document support—filing, data entry, documentation control, and meeting setup assistance.
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Maintain updated administrative records and office documentation.
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Monitor and manage inventory for:
- Housekeeping supplies
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Stationery
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Pantry/snack program
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General office consumables
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Conduct stock audits and maintain inventory registers.
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Coordinate procurement of supplies and ensure cost-effective usage.
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Track consumption patterns and optimize replenishment cycles.
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Conduct routine cleanliness and facility inspection rounds.
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Ensure housekeeping teams follow daily checklists and service standards.
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Oversee meeting room hygiene, pantry upkeep, and common area maintenance.
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Raise and track facility repair and maintenance requests.
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Support workspace arrangements and seating requests.
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Manage booking, scheduling, and readiness of meeting rooms.
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Ensure AV equipment, presentation tools, and furniture are functional.
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Coordinate with IT, admin, and housekeeping teams for meeting setups.
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Support company events, celebrations, and employee engagement activities.
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Handle logistics such as hospitality, materials, vendor coordination, and décor.
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Coordinate with vendors for housekeeping, courier, pantry, office supplies, repairs, and event services.
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Monitor vendor activities, service quality, and on‑site task completion.
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Follow up proactively to ensure:
- Timely submission of invoices
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Accurate invoicing as per services delivered
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Correct quantities, services, and rates are billed
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Flag discrepancies and coordinate with finance/admin for invoice corrections.
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Maintain vendor attendance, service records, and compliance documentation.
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Assist in collecting quotations and supporting purchase processes.
INCO: “Cushman & Wakefield”