Company: US-Based Global Organization
Location: India (Hybrid Work Model)
Shift: Early Morning (Starts at 4:00 AM IST)
Employment Type: Full-Time
Why Join Us?
- Best of Both Worlds: 2 days mandatory work-from-office to connect with the team, and remote flexibility for the rest of the week!
- Hassle-Free Commute: Dedicated company cab service provided directly to and from your doorstep for office days.
- The Early Bird Advantage: Start at 4:00 AM IST, wrap up early, and enjoy your entire afternoon and evening completely free!
About the Role
We are a premier US-based company seeking a highly motivated and articulate Customer Relationship Manager to join our expanding global team. In this role, you will be the primary point of contact for our international clientele. You will play a vital part in building strong relationships, resolving customer inquiries, and delivering an exceptional client experience.
Key Responsibilities
- Relationship Management: Proactively engage with US-based clients to cultivate strong, long-term partnerships.
- Effective Communication: Handle customer inquiries and feedback smoothly through professional verbal and written channels.
- CRM Maintenance: Document and track client interactions and critical updates accurately in our database.
Candidate Requirements
- Education: Bachelor’s degree in any subject or stream from a recognized university.
- Language Skills: Exceptional English communication skills (both spoken and written) are essential to interact comfortably with US clients.
- Shift Readiness: Absolute comfort and reliability in starting work at 4:00 AM IST.
- Core Traits: A customer-centric mindset, high emotional intelligence, and excellent problem-solving skills.
Salary 25000/ month.
Pay: ₹25,000.00 per month
Work Location: Hybrid remote in Kochi, Kerala (Kochi)
