Team Member - Collections
Language Required: Dutch
Experience Required: 1-3 years
Band: BPO 1/2 (up to 6 LPA)
Location: Gurgaon
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written Dutch language along with English skills.
Prior International voice experience – B2B/B2C Collections.
Calling for payment on overdue invoices for buckets in scope
Doing maintenance on the account
Handling accounts / payment queries from accounts payable team
Interaction with other teams - billing, originations etc.
Payment application
Handling disputes and resolution
Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
Basic Excel based reporting and analysis on assigned inventory
Daily task list wrt regular TCS activities
**PAN and DOB are required to create an employee profile in the database.**
**Former and/or current TCS/Tata employees are not eligible.**
Pay: Up to ₹600,000.00 per year
Benefits:
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you Certified for Dutch?
- Candidate must possess this skills:
Excellent verbal and written Dutch language along with English skills.
Prior International voice experience – B2B/B2C Collections.
Basic Excel based reporting and analysis on assigned inventory.
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer support: 1 year (Required)
License/Certification:
Location:
- Gurugram, Haryana (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
