Job Summary
We are looking for a confident and enthusiastic Telecaller to handle customer calls, explain products/services, generate leads, and follow up with prospective customers. The ideal candidate should have good communication skills and a positive attitude.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products, services, offers, and relevant information clearly.
- Generate leads and convert potential customers into successful enquiries/sales.
- Follow up with interested customers through calls and messages.
- Handle customer queries and provide appropriate information.
- Maintain accurate records of calls, leads, and customer interactions.
- Achieve daily/weekly/monthly calling and conversion targets.
- Coordinate with the sales/team members for lead follow-ups and closures.
Requirements
- Good verbal communication skills in Hindi and English.
- Basic knowledge of computers and MS Office/CRM.
- Confident, polite, and customer-friendly personality.
- Ability to handle repetitive calling and work with targets.
- Freshers can apply; prior telecalling/sales experience is an advantage.
Skills
- Communication & interpersonal skills
- Customer handling
- Lead generation
- Follow-up skills
- Basic computer knowledge
- Target-oriented approach
Job Type
Full-time | On-site
Experience
0-2years
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
