We are seeking a highly organized and detail-oriented Client Relationship executive to join our dynamic sales team. The CRE will play a crucial role in supporting the sales department. The ideal candidate will be a proactive problem solver with excellent communication skills and a strong ability to multitask.
Key Responsibilities
* Manage customer orders from enquiry to delivery.
* Allocate stock and process orders after verifying credit limits and customer ledgers.
* Coordinate with Sales, Logistics, and Accounts for timely order execution.
* Arrange vehicle placement and ensure on-time dispatch and delivery.
* Prepare Proforma Invoices (PI), process Purchase Orders (PO), and obtain order approvals.
* Follow up on customer payments, maintain receivables, and collect cheques, PDCs, and Bank Guarantees (BGs).
* Resolve customer queries related to orders, logistics, accounts, and materials.
* Coordinate billing, rate calculations, Credit Notes (CN), and Debit Notes (DN).
* Collect KYC and statutory documents from customers and maintain proper records.
* Maintain regular communication with customers to ensure satisfaction and repeat business.
Requirements
* Graduate in Commerce, Business Administration, or a related field.
* 2–5 years of experience in CRM, Sales Coordination, or Customer Service.
* Proficiency in MS Excel .
* Strong communication, coordination, and customer relationship management skills.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
