COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)
TITLE:- JOB DESCRIPTION
DEPARTMENT:- FRONT OFFICE
POSITION:- GUEST RELATION EXECUTIVE
DUTIES AND RESPONSIBILITIES:
Ø Welcoming guests in a friendly and professional way
Ø Addressing and escalating customer complaints
Ø Providing information about facilities, programs and other services
Ø Review arrival lists to welcome guests
Ø Attend to VIP guests and answer their inquiries
Ø Provide information about amenities, area and venues and promote services
Ø Anticipate guest needs and build rapport with customers
Ø Offer assistance with certain tasks Conformation of Reservations, Text Messages etc..
Ø Record information in the logbook daily
Ø Ensure compliance with health and quality standards
REQUIREMENT SKILLS:
Ø Proven experience as a Guest Relations Officer And Executive
Ø Familiarity with hospitality industry standards
Ø Proficiency in English; knowledge of additional languages is a plus
Ø Computer literacy
Ø A customer-oriented and professional attitude
Ø An outgoing personality
Ø Outstanding communication abilities
Ø Excellent organizational and time-management skills
Ø Diploma in Hospitality Management is preferred
Ø Languages Required: English, Hindi, and Telugu
Salary: 18k to 21k + Service Charge
Interested Candidates can share resumes to whatsapp: +91 8712178419.
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Food provided
- Provident Fund
Experience:
- Total Work: 2 years (Preferred)
Language:
- Hindi, English,Telugu (Required)
Work Location: In person
