- Greet guests warmly and assist with check-in and check-out procedures
- Handle reservations, cancellations, and room assignments
- Answer phone calls, emails, and guest inquiries promptly
- Provide accurate information about hotel amenities, services, and local attractions
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and other departments to ensure smooth operations
- Resolve guest concerns professionally and efficiently
- Maintain a clean and organized front desk area
Job Types: Full-time, Permanent
Pay: ₹8,086.00 - ₹18,678.16 per month
Benefits:
- Flexible schedule
- Paid time off
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Experience:
- Hotel Fron Office: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Required)
Location:
- Chennai, Tamil Nadu (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Required)
Work Location: In person