We are looking for a Travel & Administration Executive with experience in ticket booking and travel coordination. The candidate will be responsible for arranging crew travel, monitoring crew movements throughout their journey, coordinating with agents and vessels, and providing administrative support to the HR and Operations team.
Key Responsibilities:
- Arrange domestic and international flight bookings for crew members.
- Coordinate visa, hotel, airport transfer, and travel-related requirements.
- Monitor crew movements from departure until successful joining of the vessel.
- Maintain regular communication with crew members during transit and provide necessary assistance.
- Coordinate with travel agents, immigration agents, manning agents, and vessel representatives.
- Prepare and maintain crew travel schedules and records.
- Ensure all travel documents, tickets, visas, and joining instructions are properly shared with crew.
- Follow up on delayed flights, missed connections, baggage issues, and other travel-related concerns.
- Assist in preparing letters, reports, crew documentation, and administrative records.
- Maintain filing systems and update crew databases.
- Support HR and Operations departments with day-to-day administrative activities.
- Handle email correspondence and coordinate with internal and external stakeholders.
Requirements:
- Graduate in any discipline.
- Minimum 1-3 years of experience in ticketing, travel coordination, crew management, shipping, or administration.
- Knowledge of flight booking systems and travel arrangements.
- Good communication and coordination skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Ability to handle multiple tasks and work under deadlines.
- Experience in the shipping or maritime industry will be preferred.
Preferred Skills:
- Crew management experience.
- Knowledge of visa and immigration processes.
- Strong follow-up and organizational skills.
- Customer service and problem-solving abilities.
Pay: ₹10,695.34 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person