Head
Bridal Sales (Couture Expert)
Location
Delhi/Kolkata/Hyderabad, India
Full time | On site
Fem
ale Only
The Head of Bridal Sales is responsible for leading couture bridal sales strategy, client
experience, and
revenue growth. This role requires deep expertise in luxury fashion retail, high value client relationship
management, styling, and team leadership. The ideal candidate combines commercial acumen with
couture knowledge and exceptional inter personal skills.
Key Responsibilities
Sales & Revenue Leadership
Own and drive bridal couture sales targets (monthly, quarterly, annual).
Develop and execute sales strategies to maximize high ticket conversions.
Monitor KPIs: conversion rate, average or der value, repeat clients, lead to sale ratio.
Build a strong pipeline of HNI/UHNI bridal clientele.
Collaborate with marketing for lead generation, trunk shows, and events.
Client Experience & Styling
Deliver luxury, personalized bridal consultations and styling sessions.
Guide brides through the end to end couture journey:
First consultation
Design selection & customization
Measurements & fittings
Final delivery
Build long term relationships to drive referrals and repeat purchases.
Maintain impeccable service standards aligned with luxury retail.
Couture Expertise
Possess strong knowledge of Bridal silhouettes, fabrics, embroidery, and craftsmanship
o Indian wedding traditions across regions
o Global bridal couture trends
Work closely with design & producti on teams to ensure feasibility and timelines.
Team Leadership
Lead, train, and mentor bridal sales consultants/stylists.
Establish SOPs for consultations, CRM updates, and client follow ups.
Conduct regular performance reviews and training workshops.
Creat e a high performance, service driven sales culture.
Operations & CRM
Maintain and optimize CRM database of bridal clients and prospects.
Track order timelines, production coordination, and delivery schedules.
Manage inventory of bridal samples and showroom presentation.
Prepare weekly/monthly sales and pipeline reports for leadership.
Required Skills & Competencies
Luxury sales and negotiation expertise
Exceptional communication and relationship management
High emotional intelligence and client empathyHigh emotional intelligence and client empathy
Strong aesthetic and styling senseStrong aesthetic and styling sense
DataData--driven decision makingdriven decision making
Team leadership and coachingTeam leadership and coaching
Ability to manage highAbility to manage high--pressure wedding timelinespressure wedding timelines
Experience & Qualifications
Experience & Qualifications
66––10+ years in luxury fashion / bridal couture sales.10+ years in luxury fashion / bridal couture sales.
Proven track record in highProven track record in high--vavalue retail sales leadership.lue retail sales leadership.
Experience handling HNI/UHNI clients preferred.Experience handling HNI/UHNI clients preferred.
Background in fashion, luxury retail, or styling is a strong advantage.Background in fashion, luxury retail, or styling is a strong advantage.
Key Performance Indicators (KPIs)
Key Performance Indicators (KPIs)
Bridal revenue achievement vs targetBridal revenue achievement vs target
Conversion rate and average order Conversion rate and average order valuevalue
Client satisfaction and referralsClient satisfaction and referrals
Team productivity and retentionTeam productivity and retention
Timely order fulfillment and delivery success rateTimely order fulfillment and delivery success rate
Ideal Candidate Profile
Ideal Candidate Profile
Passionate about bridal couture and luxury service.Passionate about bridal couture and luxury service.
Confident, polished, and detailConfident, polished, and detail--oriented.oriented.
Strong networStrong network in the wedding/luxury ecosystem.k in the wedding/luxury ecosystem.
Entrepreneurial mindset with ownership mentality.Entrepreneurial mindset with ownership mentality.
Job Types: Full-time, Permanent
Pay: ₹2,000,000.00 - ₹2,500,000.00 per year
Work Location: In person
