We are currently looking for a friendly, professional and customer-focused front desk receptionist who will act as first point of contact for our guests, ensuring a warm welcome and a smooth check-in/check-out experience.
Responsibilities:
- Greet guests warmly and assist with check-in and check-out procedures.
- Answer phone calls, respond to emails, and handle guest inquiries promptly.
- Maintain guest records and process reservations efficiently.
- Handle payments, billing, and cash/credit transactions accurately.
- Coordinate with housekeeping and other departments for smooth guest service.
- Assist guests with information about hotel facilities, local attractions, and travel arrangements.
- professionally resolve guest complaints and issues.
- Maintain a neat and welcoming front desk area at all times.
Requirements:
- Minimum qualification: Graduate
- Experience of minimum 2 years as receptionist.
- Good communication skills in English, Telugu and Hindi
- Basic computer knowledge (MS Office, hotel management software).
- Pleasant personality, positive attitude, and problem-solving skills.
- Prior experience in hospitality.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
