Job Title
Executive - Customer Success Specialist
Join our ambitious team with a globally expanding business group established 30 years ago. Our dynamic enterprise includes 9 divisions, 11 group companies, and Joint Ventures with 3 European and 2 Asian multinational corporations. Operating in 5 countries with 8 branches and 4 liaison offices, we're proud of our 240+ diverse team members
What You Will Do
Customer Relationship Management: Maintain and enhance customer relationships.
New Account Registration: Process customer registration through Forms.
Issue Resolution: Address and resolve customer concerns.
Making and Sending Quotations: Prepare quotations for required articles and services.
New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.
Sales Operations: Oversee daily sales coordination & operations.
Repeat Business: Encourage and manage repeat customer sales.
Upselling & Cross-Selling: Identify additional sales opportunities.
Lead Management: Generate and convert sales leads.
Pipeline Management: Manage the sales pipeline effectively.
What We Expect of You
Bachelor's degree in business administration, marketing, or a related field.
2-3 Years of Total & Relevant experience with Stability
Experience in using CRM software or related tools is a plus.
Work Location
SKICORP Head Office, Kolkata25, Dakshinee Metropolitan Co-Operative Housing Society, Kolkata - 700105, WB-India
Languages known
English, Hindi, Bengali
Job Types: Full-time, Permanent
Pay: ₹275,000.00 - ₹300,000.00 per year
Benefits:
- Cell phone reimbursement
- Leave encashment
Work Location: In person
