Project Role : Infra Tech Support Practitioner
Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : Oracle Database Administration
Good to Have Skills : Oracle Database Appliance
Key Responsibilities : Administer, develop, test, or demonstrate databases Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management Administration & Deployment of RAC. Administration of Oracle Clusterware components. Adding and Deletion of Nodes. Workload Management, Administering Services. High Availability Using Oracle Clusterware. Oracle RAC Database Performance and Tuning issues. Oracle RAC Database Backup and Recovery Solutions. Oracle RAC servers Automated Monitoring. Analysis of AWR Reports and provide recommendations. RAC server Trend Reports. Partitioning ASM Troubleshooting Automation of Oracle RAC critical Alerts. Oracle RAC Troubleshooting. Oracle RAC Upgrade and Migration. GoldenGate Troubleshooting and configuration
Technical Experience : Oracle 11g and 12c SQL Plus ASM Unix basic commands ITIL Certified Oracle 11g and 12c SQL Plus ASM Unix basic commands ITIL Certified Good communication skills Professional Attributes :
Good communication skills Educational Qualification: Accenture Standers
Additional Info : Good communication skills
15 years full time education
