Job Title: Academic Counsellor / Academic Coordinator
Department: Academics & Student Success
Location: IBIS Group of Institutions -Calicut Campus
Experience Required: Minimum 2–5 years (preferably in EdTech / Academic Operations)
About IBIS Group of Institutions
IBIS is one of India’s leading professional education providers, offering globally accredited programs in Management, Logistics, Hospital Administration, Aviation, and emerging domains. Backed by international accreditations like IACET (USA) and Active IQ(UK), IBIS focuses on outcome-based learning, student success, and career readiness through advanced academic operations and technology integration.
Role Overview
The Academic Counsellor / Coordinator will be responsible for managing day-to-day academic operations, ensuring smooth program delivery, resolving student concerns, coordinating with faculty, and supporting institutional excellence through data-driven and process-oriented academic management.
Key Responsibilities
- Coordinate academic operations, timetables, faculty sessions, assessments, and certifications.
- Handle student grievance management, ensuring quick and effective resolution through structured follow-up.
- Support academic planning, program scheduling, and resource allocation across departments.
- Maintain academic records, attendance, performance data, and reports using Excel and CRM systems.
- Assist in onboarding new students and ensuring orientation and induction programs are effectively executed.
- Coordinate between academic, placement, and operations teams for seamless delivery of student experience.
- Track student progress and escalate academic issues to the respective department heads.
- Prepare PowerPoint presentations, academic dashboards, and progress reports for management reviews.
- Support accreditation, audit documentation, and compliance as per institutional and regulatory standards.
- Mentor academic support staff and ensure adherence to institutional policies and procedures.
Required Skills & Competencies
- Strong background in EdTech / Academic Operations / Student Support.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in MS Excel, PowerPoint, Google Workspace, and CRM tools.
- Data-driven mindset with analytical ability to track academic performance.
- Time management, multitasking, and people management abilities.
- High level of professionalism and student-centric approach.
Educational Qualification
- Graduate or Postgraduate degree (preferably in Education, Management, or related fields).
- Additional certifications in academic management, education technology, or student counselling are a plus.
Salary & Benefits
- Competitive pay structure based on experience.
- Opportunities for career growth within IBIS’s expanding academic network.
- Exposure to international accreditation standards and digital learning systems.
Job Type: Full-time
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
Work Location: In person
