JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description: Transport ExecutiveAccount: UBS
Location: BKC (Primary), with rotational support to Airoli
Reporting To: India Transport Manager
Position OverviewThis role is primarily responsible for managing transport operations across UBS account locations in BKC and Airoli. The executive will ensure seamless transportation services for employees while providing occasional support to facilities operations. The position requires working in rotation between both sites to ensure consistent service delivery.
Key ResponsibilitiesTransport Operations ManagementDaily Operations Management Coordinate and manage daily transport schedules for employees across BKC and Airoli locations. Ensure timely pickup and drop services while maintaining route optimization and adherence to scheduled timings. Monitor real-time GPS tracking systems and address any delays or route deviations immediately.
Vendor and Driver Management Liaise with transport vendors to ensure compliance with service level agreements and contractual obligations. Conduct regular driver briefings on safety protocols, professional conduct, and route updates. Maintain updated records of driver licenses, vehicle documents, and insurance certificates. Address driver-related issues and escalate concerns to the India Transport Manager as needed.
Fleet Coordination and Compliance Ensure all vehicles meet safety and maintenance standards through regular inspections and service schedules. Coordinate vehicle repairs, replacements, and emergency backup arrangements. Verify compliance with local transport regulations, including permits, pollution certificates, and fitness certificates.
Employee Experience and Communication Serve as the primary point of contact for employee transport queries and concerns. Manage employee transport registrations, route changes, and ad-hoc transport requests. Collect and analyze employee feedback to continuously improve service quality.
Reporting and Documentation Prepare daily transport reports including vehicle utilization, adherence metrics, and incident logs. Maintain comprehensive records of transport operations, vendor invoices, and compliance documents. Provide monthly performance reports to the India Transport Manager with insights and recommendations.
Cost Management Monitor transport expenses and identify opportunities for cost optimization. Track fuel consumption, overtime charges, and variable costs. Support budget planning and vendor negotiations as required.
Facilities Support (As Required)Operational Backup Provide occasional support for facilities management activities during peak periods, staff absence, or operational needs. Coordinate with housekeeping, security, and maintenance vendors when required. Address minor facilities-related queries and escalate critical matters to the appropriate facilities team.
Vendor Coordination Assistance Support facilities vendor management including basic coordination, service quality observations, and communication. Assist with visitor management, meeting room coordination, or access-related activities when needed.
Rotation and CoverageWork in rotation between BKC (primary location) and Airoli to provide consistent transport operations support across both sites. Be prepared for flexible scheduling to accommodate operational needs, peak periods, or emergency situations. Ensure seamless handover of responsibilities during location transitions.
Required QualificationsEducation: Graduate degree in any discipline; Bachelor's degree in Business Administration, Logistics, or related field preferred
Experience: 3-5 years of experience in transport operations or logistics coordination, preferably in corporate or commercial real estate environments. Basic knowledge or exposure to facilities management operations is advantageous.
Technical Skills:
Proficiency in MS Office Suite (Excel, Word, PowerPoint)
Experience with GPS tracking systems and transport management software
Familiarity with basic facilities management processes is a plus
Regulatory Knowledge: Understanding of local transport regulations, vehicle compliance requirements, and safety standards
Key CompetenciesOperational Excellence: Strong organizational skills with ability to manage multiple priorities and maintain attention to detail in fast-paced environments
Problem-Solving: Quick thinking and resourcefulness to address transport disruptions, route changes, or emergency situations effectively
Communication: Excellent verbal and written communication skills in English and Hindi; ability to interact professionally with employees, vendors, and management
Customer Service Orientation: Strong focus on employee experience and service quality with a solutions-oriented mindset
Flexibility and Adaptability: Willingness to work flexible hours, including early mornings or late evenings as transport schedules demand, and adapt to changing operational needs across transport and occasional facilities support
Team Collaboration: Ability to work effectively with cross-functional teams including facilities, security, and account management
Vendor Management: Experience negotiating with and managing external service providers to ensure quality and compliance
Success MetricsOn-time transport performance (target: 95%+ adherence)
Employee satisfaction scores for transport services
Zero safety incidents or compliance violations
Accurate and timely reporting with minimal errors
Effective cost management within approved budgets
Smooth rotation coverage across BKC and Airoli locations
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
