- Learn hotel Front Office procedures, SOPs, and service standards.
- Assist with guest check-in and check-out under supervision.
- Welcome and greet guests professionally.
- Assist guests with questions, requests, and basic enquiries.
- Learn how to handle reservations, cancellations, and room assignments.
- Assist with guest registration and maintaining records.
- Learn the hotel’s Property Management System (PMS).
- Assist with guest billing and payment procedures under supervision.
- Coordinate with Housekeeping regarding room status and room readiness.
- Answer telephone calls and guest enquiries.
- Assist with VIP guests and special requests.
- Learn proper cash-handling and front-office procedures.
- Support the team during busy periods, group arrivals, and departures.
- Observe and learn how to handle guest complaints and difficult situations.
- Maintain professional grooming, communication, and customer-service standards.
Pay: ₹6,000.00 - ₹8,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
