Product Manager (AI-first)
Role Summary
Swivl is looking for a Product Manager who can independently drive AI-first product development from identifying opportunities to shipping measurable business outcomes.
This role is for someone who can operate in ambiguity, cut through noise, and use AI as a core product capability, not just a productivity tool.
What You’ll Own
End-to-End Ownership
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Own problems from discovery to delivery and measurable impact
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Define what to build, why it matters, and how success will be measured
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Operate with minimal oversight in a fast-moving environment
AI-Driven Product Development
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Identify high-impact opportunities where AI improves real customer workflows
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Design and ship AI-powered features (automation, copilots, insights) that drive tangible outcomes
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Use tools like Claude for:
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Research and insight synthesis
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Rapid prototyping and iteration
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Validating ideas before full-scale development
Outcome-Driven Execution
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Define success metrics before building
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Prioritize based on ROI, scalability, and customer impact - not effort or noise
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Ship fast, learn from data, and iterate continuously
Customer & Problem Understanding
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Work closely with customers, sales, and support to uncover real problems
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Convert ambiguous inputs into clear, structured opportunities
Operating in Ambiguity
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Make decisions with incomplete information and in chaos situation
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Navigate changing priorities and conflicting inputs without slowing down
Team Contribution
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Guide APMs and junior PMs when needed
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Bring clarity and structure without introducing unnecessary process
What We’re Looking For
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3–5 years of Product Management experience (B2B SaaS preferred)
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Proven track record of shipping AI-powered features with measurable impact
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Strong ability to use AI for problem-solving and decision-making, not just execution
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Experience in CRM, scheduling, invoicing, or workflow-driven products is preferable
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Ability to write clear PRDs, user flows, and edge cases
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Strong prioritisation - focuses on what drives outcomes, not activity
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Demonstrated ability to ship quickly in fast-paced environments
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High ownership - can operate independently with minimal guidance
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Experience mentoring or guiding junior team members
Good to have
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Technical understanding of APIs, integrations, and system design
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Experience in early-stage or fast-scaling SaaS startups
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