Customer Service / Tech CS Process
Location: Jaipur
Employment Type: Full-Time
Key Responsibilities
- Drive sales through consultative conversations and upselling /cross-selling where applicable.
- Handle inbound and outbound customer interactions via calls/chat/email.
- Understand customer needs and provide accurate solutions.
- Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).
- Maintain a high level of professionalism and empathy during all customer interactions.
Eligibility Criteria
- Minimum 1 year of Customer Service or Sales experience (International BPO preferred).
- Excellent communication skills in English (verbal & written).
- Ability to work in rotational shifts and rotational offs.
- Graduation is mandatory.
- Immediate joiners preferred
Compensation
- 1+years Customer Service/Sales Exp.: 40,500 CTC + 1,500 PLI
- 2 years 42,500 CTC+ 1,500 PLI
- 3 years Exp.: ₹44,500 CTC + ₹1,500 PLI
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
Education:
Experience:
- Customer Support/ Sales Executive: 1 year (Required)
Language:
Work Location: In person
