Job Summary:
We are looking for a motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads. Strong communication skills and a customer-oriented approach are essential for this role.
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Handle inbound calls and address customer queries effectively.
- Provide information about products/services and resolve customer concerns.
- Maintain and update customer databases with accurate information.
- Follow up with customers to ensure satisfaction and close sales.
- Meet daily/weekly/monthly call and sales targets.
- Work closely with the sales and marketing team for lead conversion.
Requirements:
- Education: Graduate.
- Experience: 0-2 years (Experience in tele calling, customer service, or sales preferred).
- Skills:
- Excellent communication skills in [English/Hindi/Odia].
- Good convincing and negotiation skills.
- Ability to handle customer objections and complaints.
- Basic computer knowledge and familiarity with CRM software.
- Ability to work in a target-driven environment.
Benefits:
- Fixed salary + incentives.
- Performance-based bonuses.
- Training and career growth opportunities.
- Friendly and supportive work environment.
Job Type: Full-time
Pay: From ₹8,000.00 per month
Education:
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
