Senior Business Systems Analyst

ULTISOURCE
Bengaluru, Karnataka

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Job details

Contractual / Temporary

Qualifications

Responsys
XML
Business analysis
Data analysis skills
SOAP
SQL
Digital marketing
Scrum
Product demos
APIs
Agile
JSON
Business requirements
AI
Requirements gathering
Communication skills
Multichannel marketing
SDLC

Full job description

Client Type: Product Company

Job Type: Contract-to-Hire (C2H)

Work Mode: Onsite (Client Location)

Location: Bengaluru

Experience: 6-9 Years

Skills: Business Systems Analysis, Requirements Gathering, Stakeholder Management, Digital Marketing, Data-Driven Marketing, SQL, APIs, Data Warehousing, Agile/Scrum, Functional Specifications

Job Overview

We are looking for an experienced Senior Business Systems Analyst to join our Platform Delivery team. This is a client-facing role supporting multi-channel marketing engagements, requiring strong business analysis skills, data-driven thinking, and the ability to translate complex client requirements into scalable product and technical solutions.

You will work closely with clients, product teams, and engineering stakeholders to deliver high-impact solutions that drive personalization and measurable business outcomes.

Key Responsibilities

Understand product architecture in relation to client business models and digital marketing strategies
Lead client discussions to gather, document, and manage business, functional, and data requirements
Translate business needs into clear specifications, low-level designs, and API requirements
Analyze client data, data warehouses/marts, and existing solutions to support enhancements and integrations
Perform product fit-gap analysis and recommend optimal solutions
Collaborate with cross-functional teams to ensure smooth and timely delivery
Support onboarding of vendors and data sources while ensuring data governance and architectural compliance
Act as a trusted advisor to clients, providing strategic guidance from a business and digital marketing perspective
Conduct product demos and training sessions to drive client adoption
Mentor junior analysts and promote best practices in business and data analysis

Required Skills & Experience

6–8 years of experience in Business Systems Analysis or related roles
Strong knowledge of CRM, Loyalty, and Digital Marketing platforms
Experience working with data warehouses, data marts, and data-driven systems
Proficiency in SQL and data analysis
Strong understanding of APIs, JSON, XML, and SOAP
Experience with Agile / Scrum and SDLC processes
Excellent stakeholder management, communication, and presentation skills
Ability to translate business requirements into detailed functional specifications

Nice to Have

Experience in data-driven or digital marketing environments
Exposure to AI/ML/RPA concepts and automation-driven solutions
Familiarity with campaign tools such as Adobe, Marketo, Eloqua, Unica, Responsys, Zeta, etc.

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