Job Description – Patient Relationship Executive
Position:
Patient Relationship Executive
Industry:
Hospital / Healthcare / Clinic
Job Responsibilities:
- Handling patient relationships and ensuring a smooth patient experience at the clinic
- Coordinating appointments, consultations, follow-ups, and patient scheduling
- Assisting patients with queries regarding treatments, procedures, reports, and services
- Maintaining regular communication with patients and attenders in a polite and professional manner
- Coordinating with doctors and other departments for effective patient management
- Maintaining and updating patient records, feedback, and daily reports
- Supporting patient counselling and guiding patients through processes
- Ensuring patient satisfaction and addressing concerns promptly
- Following up with patients regarding visits, treatments, and pending procedures
- Maintaining professionalism, empathy, and strong communication while interacting with patients
Qualification:
- Any Graduate
- Candidates from Life Science background preferred
- Good communication and interpersonal skills required
- Basic computer knowledge preferred
- Experience in hospital/clinic coordination or patient handling will be an added advantage
Salary Package:
- CTC: ₹21,000 per month
- In-hand Salary: ₹19,000 per month
Preferred Skills:
- Patient handling skills
- Coordination and communication abilities
- Professional and empathetic approach
- Ability to manage patient relationships effectively
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person