About the Role
Glomopay is building cross-border payment infrastructure for global businesses. As a FinOps Associate, you will own the day-to-day payments operations and reconciliation lifecycle across our multi-entity, multi-currency structure spanning India (DTA), GIFT City IFSC, and the US (Delaware). This is a high-ownership role where you will work at the intersection of finance, product, and engineering to ensure every transaction is accurately captured, reconciled, and reported.
Key Responsibilities
Payments Operations
- Manage end-to-end transaction monitoring across payment rails for collections, payouts, and internal treasury transfers.
- Track and reconcile inbound/outbound of transactions, ensuring accuracy of merchant settlements.
- Coordinate with banking partners and payment aggregators on settlement queries, failed transactions, chargebacks, and exception handling.
- Monitor daily float positions and flag discrepancies to the VP Finance in real time.
Reconciliation & Controls
- Perform daily, weekly, and monthly reconciliation of payment gateway records against bank statements, ledger entries, and internal system logs.
- Identify and investigate breaks, suspense items, and unmatched entries; drive resolution with product/engineering teams.
- Build and maintain reconciliation trackers, MIS dashboards, and exception reports.
- Support month-end and quarter-end close processes by ensuring all payment-related entries are reconciled and booked accurately.
- Prepare monthly reconciliation for escrow accounts and reconcile the book balances with the actual balances.
Process Improvement & Automation
- Document SOPs for reconciliation workflows, escalation matrices, and exception-handling procedures.
- Identify opportunities to automate manual reconciliation tasks; work with engineering to define requirements for recon tooling.
- Contribute to the design and testing of internal ledger/reconciliation systems as the platform scales.
Compliance & Reporting
- Ensure payment operations comply with RBI, IFSCA, and FEMA guidelines applicable to cross-border transactions.
- Assist in preparing regulatory returns and audit schedules related to payment flows and foreign exchange transactions.
- Support internal and external audit queries with transaction trails and supporting documentation.
Requirements
Must-Have
- 1–3 years of experience in payments operations, reconciliation, or fintech finance ops.
- Strong understanding of payment rails: UPI, IMPS, NEFT/RTGS, SWIFT, card networks.
- Hands-on experience with bank reconciliation, escrow matching, and settlement processes.
- Proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, conditional formatting at minimum); SQL basics are a strong plus.
- Attention to detail and comfort working with large volumes of transactional data.
- CA Inter / CMA Inter / B.Com / BBA Finance or equivalent qualification.
Good-to-Have
- Prior experience at a payments company, neo bank, or cross-border fintech.
- Familiarity with multi-currency accounting and FX reconciliation.
- Working knowledge of FEMA/IFSCA/RBI reporting requirements for authorized dealers or payment aggregators.
What You’ll Get
- Front-row seat to building financial infrastructure at a licenced PSP & cross-border fintech.
- Direct exposure to multi-jurisdictional payment flows across India, GIFT City and multiple locations.
- High ownership from day one – your work directly impacts settlement accuracy and cash flow visibility.
- Opportunity to shape reconciliation tooling and processes as the platform scales.
