Sales Support
- Assist the sales team in preparing and processing sales orders, quotes, and contracts.
- Coordinate with the logistics team to ensure timely delivery and installation of equipment.
- Maintain accurate records of sales activities, customer interactions, and order status in the CRM system.
Customer Relationship Management
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information.
- Follow up with customers to ensure satisfaction and address any issues or concerns.
- Assist in resolving customer complaints and facilitating the return or exchange of equipment as needed.
Administrative Tasks
- Prepare sales reports, presentations, and other documentation as required.
- Schedule and coordinate sales meetings, product demonstrations, and other events.
- Handle incoming and outgoing correspondence, including emails and phone calls.
Sales Data and Reporting
- Monitor sales performance metrics and provide insights to the sales team.
- Assist in the analysis of sales data to identify trends, opportunities, and areas for improvement.
Collaboration
- Work closely with other departments, such as marketing, finance, and operations, to ensure alignment and support for sales initiatives.
- Provide feedback to the sales team regarding customer needs, market conditions, and competitor activities.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience in a sales support or coordination role, ideally in an equipment or industrial sales environment.
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with sales processes and equipment industry standards is a plus.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
