Hiring Alert | Voice & Chat Support Process | Gurugram
Location: Gurugram (Work from Office)
Process: Vivint Voice & Chat Process | Chat Support Process
Salary: Up to ₹35,000 CTC
Shift Details
- Rotational Shifts
- 5 Working Days
- Rotational Week Offs
- Both-side cab facility available within service radius
Eligibility Criteria
- Graduate & Undergraduate candidates can apply
- Minimum 6 months of relevant experience required
- Excellent communication skills (B2 level preferred)
- Typing Speed: 40 WPM
- Accuracy: 95%
- Immediate joiners preferred
- Comfortable with rotational shifts & fast-paced environment
Roles & Responsibilities
- Handle customer queries via voice/chat professionally
- Provide quick and accurate resolutions
- Deliver excellent customer experience and satisfaction
- Manage multiple chats simultaneously
- Maintain productivity and quality standards
- Coordinate with internal teams when required
Interview Mode
Interview Venue:
Transcom, Ground, 1st, 2nd & 3rd Floor,
DLF Galaxy Tower, Block A, Sector 30,
Gurugram, Haryana – 122001
Particulars Process Criteria Profile Domestic Customer Success Associate Education Graduate Experience Freshers – 30% / Minimum 6 Months Experience – 70% Preferred Background Customer Service (Insurance background preferred) Shifts 24x7 Rotational Shifts (Any 9 Hours) Week Off 1 Rotational Off Communication Skills B2 Level Working Days 6 Days VETI Score 6 Non-Voice Versant 60 & Above Work Mode Work From Office Salary – Monthly CTC Fresher – ₹24,000 (Including PLI) / Experienced – ₹25,000 (Including PLI) Salary – Monthly In-Hand Fresher – ₹19,128 (Including PLI) / Experienced – ₹19,949 (Including PLI) PLI 10% Cab Facility Self Travel Travel Allowance Not Applicable jd bANAO Job hai pe upload karu
Hiring Alert | Domestic Customer Success Associate | Work From Office
Location: Gurugram
Profile: Domestic Customer Success Associate
Work Mode: Work From Office
Salary Details:
Fresher – ₹24,000 CTC | ₹19,128 In-Hand (Including PLI)
Experienced – ₹25,000 CTC | ₹19,949 In-Hand (Including PLI)
PLI: 10%
Shift Details:
- 24x7 Rotational Shifts (Any 9 Hours)
- 6 Working Days
- 1 Rotational Week Off
Eligibility Criteria:
- Graduate candidates only
- Freshers can apply (30% Hiring)
- Minimum 6 Months Experience preferred (70% Hiring)
- Customer Service background preferred
- Insurance background will be an added advantage
- Excellent communication skills required (B2 Level)
- VETI Score: 6
- Non-Voice Versant: 60 & Above
Cab Facility: Self Travel
Travel Allowance: Not Applicable
Roles & Responsibilities:
- Handle customer queries professionally
- Deliver excellent customer support and satisfaction
- Resolve customer concerns within defined timelines
- Maintain productivity and quality standards
- Coordinate with internal teams for issue resolution
Immediate Joiners Preferred
Interested candidates can share their updated CV now!
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
