EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking an experienced Zuora Architect to design, implement, and optimize Zuora billing solutions while collaborating with cross-functional stakeholders to drive business success.
Responsibilities
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Work closely with the customer to gather requirements, design solutions, and estimate efforts
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Collaborate with Business Operations, Finance, and Business Analysts to gather and understand business requirements
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Design and enhance workflows to meet business needs
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Manage a small team and coordinate deliverables while communicating effectively with all stakeholders
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Deliver system development, testing, and deployment with minimum handholding
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Troubleshoot and resolve production issues and configurations related to Zuora integrations and data flows in a timely manner
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Implement performance improvements to ensure optimal system performance
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Support the DevOps team in automating Zuora deployments and ensure successful changes to production
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Develop and maintain technical documentation related to Zuora implementations, design specifications, test plans, and user guides
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Conduct code reviews and provide technical guidance to junior developers
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Provide support and training to end-users and stakeholders on Zuora functionalities and best practices
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Participate in regular meetings with stakeholders to discuss project progress, issues, and solutions
Requirements
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10-15 years of experience in IT, with a track record in implementing, maintaining, and improving platforms in Billing
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Understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs
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Expertise in Zuora Invoice template creation and updating, including Payments, Bill runs, billing document posting, Invoice, CM & HTML templates
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Knowledge of Product Catalog, Charge Models, and Subscription lifecycle management, including create, update, renew, and cancel processes
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Experience with Zuora Order line-item feature, including creating Order line-items and Invoice order line items
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Skills in reconciliations and troubleshooting for month-end processes, along with mass create/update/delete operations at/for multiple objects
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Proficiency in developer tools and Postman tools
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Experience integrating with ecommerce, payment gateways, data analytics platforms, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways
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Familiarity with Zuora Workflow to automate new workflows and enhance existing ones
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In-depth knowledge of Admin features and setups, including Roles, Permissions, and Billing templates
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Ability to support day-to-day queries and analysis from business, finance, dev, QA, and other stakeholders
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Understanding of Zuora product updates, industry trends, and best practices to ensure optimal system performance
We offer
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Opportunity to work on technical challenges that may impact across geographies
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Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
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Opportunity to share your ideas on international platforms
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Sponsored Tech Talks & Hackathons
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Unlimited access to LinkedIn learning solutions
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Possibility to relocate to any EPAM office for short and long-term projects
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Focused individual development
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Benefit package:
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Health benefits
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Retirement benefits
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Paid time off
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Flexible benefits
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Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
