A telecaller is the direct voice of a company, responsible for initiating or receiving calls to generate leads, close sales, or address customer inquiries. They act as the vital bridge between the brand and the consumer, actively informing prospects about products and managing customer relationships.Key Duties and ResponsibilitiesOutbound & Inbound Calls: Initiate calls to prospective leads to pitch services, and handle inbound inquiries regarding the company's offerings.Lead Qualification: Assess customer needs, pitch features, and filter out highly interested prospects to transfer to the senior sales team.Data Management: Record and update customer information, feedback, and interaction history accurately in the company's CRM system (such as Salesforce or Zoho).Follow-ups: Maintain a pipeline of potential clients by regularly following up on previous calls and converting them into sales opportunities.Target Achievement: Meet or exceed daily, weekly, and monthly quotas for call volume, lead generation, or conversions.
Pay: ₹18,254.54 - ₹55,741.34 per hour
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
