· Highlight the organizations unique culture.
· Serves Patients by greeting & helping them, scheduling appointments & maintaining records & accounts.
· Welcomes Patients & visitors in person or on the telephone & answering or referring inquiries.
· Obtaining patient demographic & verifying insurance information at each visit.
· Optimizes patients’ satisfaction, provider time & treatment room utilization by scheduling appointments in person or by telephone.
· Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule and reminding providers of service delays.
· Comforts patients by anticipating patients’ anxieties. Answering patients’ questions and maintaining the reception area.
· Ensures availability of treatment information by filing & retrieving Patient records.
· Protects patients’ rights by maintaining confidentiality of medical, personal & financial information.
· Helps patients in distress by responding to emergencies.
· Contributes to team effort by accomplishing related results as needed.
· Assists in ordering, receiving & stocking of office supplies.
· Maintaining cleanliness of waiting room.
· Identifying & resolving patient complaints.
· Monitor & review patient schedules for next day office appointments.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹11,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Experience:
- Receptionist: 1 year (Preferred)
Language:
- English, Hindi, Malayalam (Preferred) (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
