1. Student Counselling
- Understand students' educational background, career interests, skills and career objectives.
- Counsel students and parents on suitable EduCADD courses and career pathways.
- Explain course curriculum, duration, fees, certification, projects, placement assistance and career opportunities.
- Recommend appropriate programmes based on the student's requirements and career goals.
- Conduct one-to-one counselling sessions and course presentations.
2. Enquiry & Lead Management
- Handle enquiries received through walk-ins, telephone, WhatsApp, website, social media and digital campaigns.
- Respond promptly to new leads and ensure systematic follow-up.
- Maintain accurate records of all enquiries, interactions and follow-up activities.
- Ensure that no prospective student lead is left unattended.
- Schedule counselling appointments, centre visits and course demonstrations.
3. Admission Conversion
- Convert qualified enquiries into student enrolments through effective counselling and follow-up.
- Achieve monthly and quarterly admission targets.
- Handle objections related to fees, course selection, duration, competition and career prospects.
- Explain available payment options and admission procedures.
- Follow up with students until the admission is successfully completed.
4. Follow-Up & Relationship Management
- Maintain regular communication with prospective students and parents.
- Follow up with leads through calls and WhatsApp.
- Reconnect with old, inactive and deferred enquiries.
- Build strong relationships with students to improve conversion and referrals.
- Maintain a professional and positive student experience throughout the admission journey.
5. Centre Coordination
- Coordinate with the Centre Head, Faculty, Operations and Marketing teams for smooth student onboarding.
- Arrange demo classes, career guidance sessions and course presentations when required.
- Coordinate documentation, fee collection and admission formalities.
- Ensure students receive accurate information and a smooth onboarding experience.
6. CRM & Reporting
- Update all leads, follow-ups, counselling status and admissions in the CRM/ERP on a daily basis.
- Maintain daily and weekly admission reports.
- Track lead source, counselling status, conversion ratio and pending follow-ups.
- Share daily activity reports with the Centre Head.
- Maintain accurate records of admissions, cancellations and deferred admissions.
Pay: ₹25,512.89 - ₹27,555.55 per month
Work Location: In person
