Working Hours: 10:30 AM 8:00 PM (6 days a week)
Location: Ballygunge,Kolkata
Key Responsibilities-
Handle customer enquiries via phone, WhatsApp, and other communication channels.
Take and process customer orders accurately.
Coordinate with the kitchen and delivery teams to ensure smooth and timely order fulfilment.
Maintain daily stock and inventory records of products.
Update inventory and order details using computer software.
Resolve customer queries efficiently.
Required :
Excellent spoken and written English.
Good computer knowledge (MS Excel, MS Word, and basic computer applications).
Prior experience in customer service, hospitality, retail, cafés, bakeries, or the food & beverage industry will be an added advantage.
Pay: ₹12,000.00 - ₹15,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer support: 2 years (Required)
Language:
Work Location: In person
