NetApp is seeking a visionary and transformational leader to serve as Director, Software QA Engineering, responsible for leading the company's global Quality Assurance Center of Excellence (QA COE).
This role will define and execute the strategy, operating model, and roadmap for quality engineering across NetApp's enterprise application ecosystem. The Director will lead a globally distributed organization responsible for quality governance, automation, AI-driven testing, end-to-end business process validation, performance testing, test platform engineering, and release quality management.
The successful candidate will inherit a maturing QA organization and lead its continued evolution toward an AI-first Quality Engineering model focused on:
- End-to-end business process testing
- Intelligent test automation
- AI-assisted quality engineering
- Predictive defect prevention
- Enterprise-wide quality governance
- Release confidence and business continuity
This leader will partner across enterprise architecture, software engineering, product teams, business process owners, and executive leadership to ensure quality is embedded throughout the software delivery lifecycle.
Enterprise QA Leadership
- Define and execute the multi-year Quality Engineering strategy and roadmap.
- Establish quality as a measurable business capability and competitive advantage.
- Drive transformation from traditional testing to AI-enabled quality engineering.
- Build a scalable operating model supporting enterprise growth and digital transformation.
End-to-End Business Process Quality
- Establish ownership and accountability for end-to-end business process validation across integrated enterprise systems.
- Drive cross-functional quality initiatives spanning Commerce, ERP, Supply Chain, Service Management, Customer Support, and Professional Services.
- Ensure release readiness and business continuity through comprehensive testing strategies.
AI and Automation Strategy
- Lead the deployment and adoption of AI-enabled testing solutions.
- Drive intelligent automation across regression, integration, and release testing.
- Identify opportunities to leverage generative AI, predictive analytics, and machine learning to improve software quality and engineering productivity.
- Champion innovation and experimentation in quality engineering practices.
Operational Excellence
- Establish quality governance frameworks, KPIs, and reporting mechanisms.
- Improve release confidence through automation, defect prevention, and early quality validation.
- Drive continuous improvements in testing efficiency, cycle time, quality outcomes, and user experience.
- Define and monitor quality metrics including test coverage, defect leakage, automation effectiveness, and release readiness.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
- Master's degree preferred.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
