Key Responsibilities:
1. Proforma Invoice Management
2. Order Booking Form Updates
3. Document Management
4. Customer Database Maintenance
5. Customer Complaint & Grievance Resolution
6. Handle customer calls, emails, and queries professionally
Skills and Qualifications:
Educational Qualification: Bachelor’s degree
Experience: Proven experience in a CRM or customer service-related role, preferably in
an industrial or manufacturing environment.
Technical Skills:
o Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
Communication Skills: Excellent written and verbal communication skills to interact
with clients and internal teams.
Problem-Solving Abilities: Ability to quickly resolve customer complaints and
operational challenges with a solution-oriented approach.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹600,000.00 per year
Application Question(s):
- Current CTC ?
- Expected CTC ?
- Notice Period ?
Experience:
- total: 2 years (Preferred)
- CRM Executive: 2 years (Preferred)
Work Location: In person
