Job Description:
Receive and check claim documents for completeness and advise employees regarding pending documents, if any.
Track and control documents to ensure TAT of claims/cards as per SLA.
Feedback from Insurers and Corporates.
Additional revenue opportunities from existing Corporates.
Non voice coordinator:
Respond to queries from the employees of the corporate companies(clients) through e-mails.
Maintain weekly reports on claims and queries and the TAT of the same
Escalate issues as per the escalation matrix.
To attend to any other assignments assigned to you from time to time.
Voice coordinator:
Respond to queries from the employees of the corporate companies(clients) over Phone.
Maintain weekly reports on claims and queries and the TAT of the same.
Escalate issues as per the escalation matrix.
To attend to any other assignments assigned to you from time to time.
Implant Coordinator:
Reporting from corporate client premises on a daily basis and responding to queries from the corporate employees of the corporate in person/directly.
Maintain weekly reports on claims and queries and the TAT of the same.
Escalate issues as per the escalation matrix.
To attend to any other assignments assigned to you from time to time.
Profile expectations:
>Good communications(written and oral) proven excellence in email writings
>Good in excel working should know basic excel formulas and report creations, Willingness to work in a challenging environment
Share cv on [email protected]
Whatspp cv -8792840500
Job Types: Full-time, Permanent
Pay: ₹250,000.00 - ₹450,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
Experience:
- total work: 1 year (Required)
Language:
- Fluency in English (Required)
Work Location: In person
