We're Hiring: Applications Support Engineer | Salesforce | Bangalore Initially Remote
Techwurkz is seeking experienced **Applications Support Engineers **for a leading global technology organization. This role focuses on providing frontline technical support, troubleshooting enterprise applications, and ensuring seamless user experiences across business-critical systems.
What this role offers:
✔ Support enterprise applications used by global business teams.
✔ Work with Salesforce, cloud applications, and modern enterprise technologies.
✔ Collaborate with cross-functional teams in a fast-paced support environment.
Position Details
✔ End Client Profile: Leading Global Technology Organization
✔ Role: Applications Support Engineer
✔ Experience: 2–4 Years
✔ Location: Bangalore (Currently Remote)
✔ Shift: Night Shift (12:00 AM – 9:00 AM IST)
✔ Employment Type: Full-time
✔ Notice Period: Immediate to 15 Days
What You'll Do
✔ Troubleshoot and resolve issues across enterprise applications and CRM platforms.
✔ Triage support tickets and drive issues to resolution within SLA timelines.
✔ Support Salesforce, partner portals, and internal business applications.
✔ Provision user access and resolve application configuration issues.
✔ Collaborate with cross-functional teams to investigate root causes and implement improvements.
✔ Document technical issues, resolutions, and support activities.
What We're Looking For
✔ 2–4 years of technical application support experience.
✔ Hands-on experience with Salesforce and Salesforce Administration.
✔ Good understanding of cloud applications, web technologies, and CRM platforms.
✔ SQL knowledge preferred; CPQ/CLM exposure is an advantage.
✔ Strong analytical, troubleshooting, and customer support skills.
✔ Excellent written and verbal communication with the ability to thrive in a fast-paced environment.
Skill / Tech Stack
Application Support Salesforce Salesforce Admin CRM SQL CPQ CLM Cloud Applications Web Technologies Technical Troubleshooting Root Cause Analysis Service Cloud Omni-Channel Support Generative AI LLM
Preferred Experience
Enterprise Applications CRM Support Cloud Applications Technical Customer Support
To Apply
Please send your updated 1–2 page profile summary highlighting your fitment to the role to [email protected]
TECHWURKZ TALENT
Connecting Talent. Enabling Growth. Building Future-Ready Workforces.
Website: www.techwurkz.com
[email protected]
LinkedIn: www.linkedin.com/company/techwurkz/
Pay: ₹700,000.00 - ₹800,000.00 per year
Work Location: In person
