We are looking for a proactive and technically competent EDP & IT Engineer to manage and support both our business systems (ERP/EDP) and IT infrastructure. The role involves ensuring the smooth functioning of the company’s ERP system, maintaining data accuracy, providing user support, managing IT infrastructure, and driving technology-enabled process improvements across the organization.
Key Responsibilities
EDP / Business Systems
* Lead the implementation and continuous enhancement of the company’s ERP system by understanding business processes, defining system requirements, coordinating with software developers, and ensuring successful implementation and user adoption across the organization.
* Manage user accounts, access rights, and system configurations.
* Maintain the accuracy and integrity of master data including customers, suppliers, items, BOMs and other business data.
* Generate and develop MIS reports and dashboards to support management decision-making.
* Coordinate with ERP vendors for issue resolution, customizations, upgrades and new developments.
* Train employees on effective ERP usage and promote system adoption across departments.
* Identify opportunities to digitize manual processes and improve operational efficiency through technology.
* Support barcode, QR code and other shop-floor digitalization initiatives.
* Monitor system data, identify inconsistencies and ensure timely corrective actions.
IT Infrastructure
* Maintain and support desktops, laptops, printers and other IT hardware.
* Manage the company’s LAN, Wi-Fi, internet connectivity and network infrastructure.
* Administer email systems, user accounts and software installations.
* Ensure regular data backup, restoration readiness and basic cybersecurity practices.
* Maintain CCTV systems, biometric attendance devices and other IT-enabled systems.
* Coordinate with external vendors for hardware, software, networking and annual maintenance contracts (AMCs).
* Troubleshoot day-to-day IT issues and provide timely technical support to users.
* Maintain software licenses and IT asset records.
General Responsibilities
* Ensure high system availability with minimal downtime.
* Maintain proper documentation of IT assets, system configurations and standard operating procedures.
* Evaluate and recommend technology solutions that improve productivity and business performance.
* Work closely with all departments to understand operational requirements and implement suitable technology solutions.
* Ensure confidentiality, security and integrity of company information and digital assets.
Desired Profile
* Bachelor’s Degree / Diploma in Computer Science, Information Technology or a related discipline.
* 3–8 years of experience in ERP support, EDP and IT administration, preferably in a manufacturing environment.
* Good understanding of ERP systems, databases, MS Excel and reporting tools.
* Working knowledge of computer hardware, networking, Windows environment and basic cybersecurity.
* Strong analytical, troubleshooting and problem-solving skills.
* Good communication skills with the ability to interact effectively across departments.
* Self-driven, systematic and service-oriented with a continuous improvement mindset.
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
