Position: Admin Help Desk Executive
Department: Administration / Facility Management
Company: Uniservice Facility Management
Qualification
- Any Graduate (BBA, B.Com, BA, MBA or equivalent).
- 1–3 years of experience in administration, help desk, or facility management.
- Good knowledge of MS Office (Excel, Word, Outlook).
Job Summary
The Admin Help Desk Executive is responsible for handling day-to-day administrative and help desk activities in Residential experince , ensuring smooth coordination between employees, vendors, and facility teams in.
Roles and Responsibilities
- Handle employee and client queries through calls, emails, and the help desk system.
- Register, track, and close complaints related to housekeeping, security, engineering, and maintenance services.
- Coordinate with internal teams and vendors for timely resolution of issues.
- Maintain records of complaints, service requests, and resolutions.
- Prepare daily, weekly, and monthly MIS reports.
- Monitor attendance and maintain administrative records.
- Manage office supplies, stationery, and inventory.
- Support facility operations and ensure compliance with company policies.
- Coordinate meeting room bookings and visitor management activities.
- Maintain vendor and asset records.
- Assist the facility manager in day-to-day operations.
Preferred skills
* Residential experience
* My gate
* Addaa
Skills Required
- Good communication skills.
- Strong coordination and problem-solving abilities.
- Knowledge of MS Excel and reporting.
- Customer service orientation.
- Time management and multitasking skills
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
