Job title:Customer Support - Technical Voice US process
Experience required: 1-3 yrs
Location: Near Cosmo mall, Zirakpur
Night Shift: 9pm – 6am Monday to Friday
Compensation: 25,000 – 30,000 in-hand
Contact us: +91 8505980692
Key Responsibilities
Provide remote technical support to customers in the US and Canada.
Diagnose and resolve hardware, software, printer, and router issues remotely.
Use remote access tools such as TeamViewer, AnyDesk, and UltraViewer
Install, configure, and troubleshoot:
o Printers (all major types/models)
o Routers and networking devices
o Basic windows operating systems and related software
Guide customers through step-by-step solutions in a professional manner.
Required Skills & Qualifications
Excellent communication and USA customer-handling skills
Strong knowledge of:
o Windows OS troubleshooting
o Printer installation and troubleshooting
o Router setup and configuration
o Computer hardware and software support
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
