ABOUT US
Indus Action aims to enable over 800 million vulnerable citizens in India to move irreversibly out of extreme poverty by facilitating access to critical government support to which they are entitled. We partner with communities and governments to simplify access to education,livelihoods, healthcare and welfare, using tech and better design to navigate bureaucratic hurdles.
By 2030, we aim to impact 30 million people with adequate social protection. Since 2013, our program innovations have impacted 2 million+ citizens in accessing entitlements across the above workstreams. We are building a diverse, inclusive team that reflects the people we serve because real change needs every voice. Together, we’re making systems work for those who need them most.
Role Brief
We are looking for a dynamic HR professional to manage the employee lifecycle from offer rollout to exit, ensuring smooth
HR operations and a positive employee experience. The role includes onboarding, HR operations, compliance, and exit
management, along with coordination with internal stakeholders for timely service delivery and accurate documentation.
Role & Responsibilities
Offer to Onboarding
- Manage offer rollout to joining
- Track offer acceptance and collect documents
- Coordinate with hiring managers, HR, admin, and IT
- Maintain trackers and ensure smooth onboarding
- Update the data into HRMS
HR Operation & Employee Lifecycle Management
- Manage the complete employee lifecycle from onboarding to exit, ensuring smooth processes and a positive
employee experience.
- Maintain accurate employee records, HRIS data, and documentation while ensuring consistency and
compliance.
- Handle key HR processes such as confirmations, transfers, promotions, and exits within defined timelines.
- Ensure compliance with HR policies, statutory requirements, and support audit readiness.
- Oversee HR administration including employee letters, onboarding kits, and other lifecycle documentation.
- Improve employee experience by resolving HR queries quickly and ensuring timely support.
Compliance and Documentation
- Ensure adherence to all HR statutory and regulatory compliance requirements as per applicable laws like
PF,ESIC,POSH etc.
- Maintain and update employee records, HR documentation, and audit-related files accurately.
- Coordinate and support internal and external audits, ensuring timely data availability.
Exit Management
- Manage the end-to-end employee exit process, ensuring smooth and structured separation.
- Coordinate resignation acceptance, clearance, and handover process with relevant stakeholders.
- Ensure timely Full & Final (F&F) settlement, relieving letters, and exit documentation.
- Conduct exit interviews, capture feedback, and share insights for improving employee retention and
experience.
Skills & Expertise
- Strong attention to detail and documentation skills
- Familiarity with HRMS tools and Google Workspace
- Good communication and coordination skills
Behavioral Competencies & Values
- Citizen Focused Mindset: Place the vulnerable citizen at the centre of every action
- Entrepreneurial Energy: Own your time and resources to deliver solutions
- Dealing with Ambiguity: Grace under pressure, progressive elaboration
- Growth Mindset: Every experience is an opportunity for growth
- Collaboration: Build productive partnerships with both internal and external stakeholders
Education & Experience
- MBA in HR or equivalent
- 2-3 years for Executive
- 3-5 years for Senior Manager
COMPENSATION
Competitive as per market standards and organisation benchmarks.
WHY WORK WITH US
Join a mission that directly impacts millions of lives across India. At our organisation, your work doesn't just improve systems; it transforms how vulnerable citizens and families access the support they deserve. You will be part of a team that has helped millions access their rightful entitlements and aims to reach 30 million people by 2030. We offer more than just a job; we provide the opportunity to use technology and innovation as tools for social justice.
Working alongside diverse communities and state governments, you will help redesign complicated processes into simple, accessible solutions that eliminate barriers to essential services. Indus Action is part of this commitment to create supportive working environments. Employees are expected to the highest standards of ethics in their professional and personal interactions. Indus Action strongly encourages applications from women, persons with disabilities and those from economically and socially excluded communities.
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“We believe diversity makes teams stronger. We welcome candidates of all backgrounds, identities, and abilities to apply.”
