Key ResponsibilitiesStrategic Sales & Revenue Growth
- Drive revenue across both B2C online channels and B2B segments (dealers, corporate/institutional clients).
- Set regional and team sales targets, conduct market research, and track key performance metrics (KPIs).
- Collaborate with marketing for targeted promotions and identify new product lines to expand market share.
Team Leadership & Development
- Lead, mentor, and manage a multi-functional team of managers, inside sales reps, and business development executives.
- Build a high-performance culture by establishing clear KRAs, conducting daily performance reviews, and setting training on product knowledge and closing techniques.
Operations & Process Management
- Supervise the end-to-end sales cycle to ensure there is no lead leakage, delayed responses, or CRM bottlenecks.
- Coordinate with procurement, warehousing, logistics, and finance teams to ensure smooth order fulfillment, fast dispatch, and installation.
- Define and implement SOPs to ensure a seamless customer journey and handle premium/escalated client accounts.
Qualifications
- Experience: Typically 5-10 years in sales and operations leadership, with a strong background in e-commerce, consumer electronics, or retail.
- Education: Bachelor’s degree in Business, Marketing, or Supply Chain; MBA is highly preferred.
- Skills: Excellent team management, negotiation, analytical abilities, and demonstrable proficiency in forecasting using CRM (e.g., Salesforce, HubSpot) and ERP system
Pay: ₹500,000.00 - ₹800,000.00 per year
Work Location: In person
