About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process. Whether you're a fresher or an experienced professional, if you have excellent communication skills and a passion for customer service, we'd love to hear from you!
Position: Sales / Insurance Advisory / Customer Support
Roles and responsibilities:
● working effectively in a fast-paced environment
● Using assigned software and toolsto manage customer interactions and data
● Adhering to company policies and procedures
● Maintaining a professional and courteous demeanor at all times
● Providing information about insurance products
● Processing insurance applications or claims
● Answering customer questions about insurance policies
● Handling inbound and outbound calls (depending on LOB)
●Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information
● Providing accurate and timely information to customers
● Troubleshooting problems and guiding customersthrough solutions
● Maintaining records of customer interactions
● Escalating unresolved issues to the appropriate departmen
Job Type: Full-time
Pay: ₹350,000.00 - ₹480,000.00 per year
Application Question(s):
- Do you speak any regional language (Telugu, Tamil, Kannada, Malayalam, Bengali, Odia, Assamese, Gujarati)?
Yes
No
Education:
Language:
Location:
- Kharadi, Pune, Maharashtra (Required)
Work Location: In person
