Housekeeping Supervisor Responsibilities:
Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
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Scheduling staff shifts and organizing replacements as required.
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Investigating and addressing complaints regarding poor housekeeping service.
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Providing training to the housekeeping staff.
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Regularly taking inventory of cleaning supplies and ordering stock as needed.
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Issuing cleaning supplies and equipment to housekeeping staff as needed.
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Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
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Performing various cleaning duties in instances of staff shortages.
Housekeeping Supervisor Requirements:
High school diploma or GED.
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Proven housekeeping or hospitality experience.
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Working knowledge of housekeeping.
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Proficient in all Microsoft Office applications.
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The ability to multitask.
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The ability to stand for extended periods of time.
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Excellent organizational and time management skills.
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Exceptional customer service skills.
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Effective communication skills.