About this opportunity:
Ericsson is looking for a diligent and competent Associal Domain Support Specialist. This role centers on ensuring that our services and resources are efficiently activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you.
Technical Skills
Hands-on experience with Linux operating systems
Basic understanding of Shell Scripting (Bash) for automation and troubleshooting.
Familiarity with Linux commands, file systems, process management, networking and log analysis.
Basic understanding of Intelligent Network (IN) concepts and telecom protocols.
Basic knowledge of TCP/IP, DNS, SSH and networking fundamentals.
Basic understanding of SQL queries and database concepts is an added advantage.
Basic understanding about incident management and ticket handling
Soft Skills
Strong analytical and problem-solving skills.
Good verbal and written communication skills.
Ability to work in a 24×7 production support environment (rotational shifts).
Quick learner with a willingness to acquire new technologies and domain knowledge.
Good team player with a proactive attitude and customer-focused approach.
Ability to prioritize tasks and work effectively under pressure
Experience Required
2 to 4 Years