Company: Santamonica Study Abroad
Position: Guest Relations Executive
Location: South Bengaluru
Job Summary:
We are looking for a Guest Relations Executive to create a positive experience for visitors and support front office operations. The ideal candidate should possess excellent communication skills and be fluent in Kannada to effectively assist clients and visitors.
Key Responsibilities:
- Welcome and assist visitors in a professional and friendly manner.
- Handle walk-ins, appointments, and enquiry management.
- Coordinate with internal teams to ensure smooth service delivery.
- Manage inbound calls and respond to customer queries.
- Maintain records, documentation, and customer databases.
- Support branch administration and day-to-day operations.
- Ensure a high level of customer satisfaction and engagement.
Requirements:
- Fluency in Kannada is mandatory.
- Good communication skills in English.
- Basic computer knowledge and proficiency in MS Office.
- Strong interpersonal and customer service skills.
- Ability to multitask and work in a team environment.
- Freshers and experienced candidates are welcome to apply.
Preferred:
- Experience in customer service, front office, reception, or client-facing roles.
Pay: ₹12,000.00 - ₹25,000.00 per month
Work Location: In person
