Job Description – Receptionist cum Telecaller
Company: Rathi Living Services Pvt. Ltd.
Position: Receptionist cum Telecaller
Salary: ₹25,000 per month
Job Type: Full-Time
Location: Airoli, Navi Mumbai
About the Role
Rathi living services is looking for a confident, presentable, and well-spoken Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist visitors, and support the team with customer communication and follow-ups.
Key Responsibilities
- Greet and welcome visitors, clients, and guests professionally.
- Handle incoming and outgoing calls and provide relevant information.
- Make follow-up calls to existing and potential customers.
- Maintain records of calls, enquiries, and customer details.
- Respond to customer enquiries through phone, WhatsApp, and other communication channels.
- Coordinate appointments, meetings, and visitor schedules.
- Receive and manage correspondence, documents, and courier deliveries.
- Maintain a neat and professional reception area.
- Coordinate with internal departments for customer requirements and queries.
- Follow up with leads and forward relevant enquiries to the sales team.
- Maintain daily reports of calls, enquiries, and follow-ups.
- Perform basic administrative and office-support tasks as required.
Requirements
* 1–3 years of experience in reception, telecalling, customer service, or a similar role preferred.
* Freshers with excellent communication skills can also apply.
* Good communication skills in English, Hindi and Marathi will be an advantage.
* Pleasant personality with a professional and confident approach.
* Good telephone etiquette and customer-handling skills.
* Basic knowledge of MS Office, Excel, WhatsApp, and email.
* Ability to multitask and handle multiple calls/enquiries efficiently.
* Good organizational and interpersonal skills.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
