ATM Monitoring Operations Specialist (or Manager) focuses specifically on the real-time surveillance, technical health, and fault management of an ATM network. Unlike general operations, this role acts as the "nerve center," using specialized monitoring software to detect, diagnose, and resolve machine downtime and connectivity issues instantly. [1, 2, 3, 4, 5]Key Responsibilities
- Real-Time Surveillance: Monitor the ATM network 24/7 using central monitoring systems (e.g., Base24, Gasper, NCR Vision) to identify offline machines, hardware faults, and screen errors. [1, 2, 3, 4, 5]
- Incident Management: Create, track, and close trouble tickets for hardware failures, network drops, and power outages. [1, 2, 3]
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Application Question(s):
Education:
Experience:
- ATM monitoring: 1 year (Required)
Work Location: In person
