Job Title: Guest Relation Executive Restaurant & Gold Store
Job Location: THANE
Timing-6PM to 12PM
FRESHERS ARE WELCOME!!!!!!!
A Guest Relation Executive is responsible for creating a positive customer experience, handling guest queries, maintaining relationships with clients, and ensuring excellent service standards.
Key Responsibilities
- Welcome and attend guests/customers professionally.
- Handle customer queries, complaints, and feedback politely.
- Maintain strong customer relationships and repeat business.
- Coordinate with staff for smooth customer service.
- Ensure customer satisfaction and hospitality standards.
- Assist in billing, appointments, and follow-ups if required.
- Maintain grooming and professional communication.
Skills Required
- Good communication skills.
- Pleasant personality and grooming standards.
- Customer handling and problem-solving skills.
- Basic computer knowledge.
- Ability to work in a fast-paced environment.
- Sales and hospitality understanding.
Preferred Experience
- Restaurant hospitality / front desk experience.
- Jewellery or luxury retail customer handling.
- Experience in guest relations or customer service roles.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
