Key Responsibilities
Functional Leadership
- Serve as the primary subject matter expert for Oracle SCM Cloud, including (but not limited to):
Procurement, Inventory, Order Management, Manufacturing, Planning Central, Product Hub, Logistics.
- Lead requirement gathering, business process mapping, solution design and configuration activities.
- Recommend best practices, industry standards and future‑ready SCM process enhancements.
Implementation & Rollout Support
- Drive full lifecycle implementations including design, CRPs, SIT, UAT, go‑live readiness and post‑go‑live support
- Configure Oracle SCM Cloud modules and validate integrations with Finance, Projects, Manufacturing, Logistics and third‑party systems.
- Develop functional design documents (FDDs), test scenarios, configuration workbooks and training materials.
Business Partnering
- Work closely with Supply Chain, Operations, Procurement, Production, Warehousing and Planning teams to understand business needs.
- Provide expert-level consultation to stakeholders and guide them on SCM transformation roadmap.
- Act as a bridge between business, technical teams, and Oracle support.
Issue Resolution & Continuous Improvement
- Provide L2/L3 production support and triage system issues, enhancements and change requests.
- Perform root cause analysis and ensure minimal business disruption.
- Drive continuous improvement of SCM processes and system performance.
Integration & Data Management
- Collaborate with technical teams on integrations (REST/SOAP APIs, OIC, EDI).
- Support data migration activities including templates, validations and cutover readiness.
- Ensure master data accuracy and alignment across SCM modules.
