Job Description: International Holiday Package Sales Consultant
Job Title: International Holiday Package Sales Consultant
Department: Sales
Location: Aluva, Dheshabhimani, Palakkadu
Employment Type: Full-Time
Job Summary
We are seeking a dynamic and customer-focused International Holiday Package Sales Consultant to join our team. The ideal candidate will be responsible for assisting customers in planning and booking international holiday packages, understanding their travel preferences, and achieving sales targets through excellent customer service and consultative selling.
Key Responsibilities
- Handle inbound and outbound sales inquiries for international holiday packages.
- Understand customers' travel requirements, preferences, and budgets to recommend suitable destinations and itineraries.
- Prepare customized holiday quotations, travel itineraries, and package proposals.
- Convert inquiries into confirmed bookings by providing professional consultation and follow-up.
- Coordinate with airlines, hotels, destination management companies (DMCs), and other travel partners to ensure seamless travel arrangements.
- Keep customers informed about visa requirements, travel insurance, passport validity, and destination regulations.
- Upsell value-added services such as travel insurance, sightseeing tours, airport transfers, cruises, and premium accommodations.
- Maintain accurate customer records, quotations, bookings, and follow-up activities in the CRM system.
- Achieve monthly and quarterly sales targets while maintaining high customer satisfaction.
- Handle customer queries, modifications, cancellations, and post-sales support professionally.
- Stay updated on international destinations, travel trends, airline promotions, and supplier offers.
- Build long-term relationships with customers to generate repeat business and referrals.
Required Qualifications
- Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field (preferred).
- Minimum 1–3 years of experience in international holiday package sales or travel consulting.
- Experience using travel booking systems and CRM software is an advantage.
- Strong knowledge of international destinations, visa processes, and travel documentation.
Required Skills
- Excellent communication and interpersonal skills.
- Strong sales, negotiation, and closing abilities.
- Customer-focused approach with consultative selling skills.
- Ability to prepare customized travel itineraries.
- Good organizational and time management skills.
- Ability to work under pressure and achieve sales targets.
- Proficiency in MS Office and CRM applications.
- Strong problem-solving and customer service skills.
Key Performance Indicators (KPIs)
- Monthly sales revenue and package bookings.
- Inquiry-to-booking conversion ratio.
- Customer satisfaction and feedback scores.
- Repeat customer and referral business.
- Timely follow-up and CRM updates.
- Achievement of individual and team sales targets.
Preferred Attributes
- Passion for travel and tourism.
- Knowledge of popular international destinations and travel products.
- Ability to build rapport with customers quickly.
- Positive attitude and result-oriented mindset.
- Willingness to work flexible hours during peak travel seasons.
Compensation & Benefits
- Fixed Salary
- Performance-based Incentives
- Annual Performance Review
- Career Growth Opportunities
- Training on International Destinations and Travel Products
- Paid Leave and Statutory Benefits as per Company Policy
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Provident Fund
Work Location: In person
