Experience
1–3 Years (Candidates with minimum 6 months to 1 year of experience are strongly encouraged to apply.)
Educational Qualification
Any Graduate
Location
Aundh, Pune
Company Profile
www.binated.com
Job Responsibilities
- Strong command over written and spoken English with grammatically correct communication.
- Provide client support by assisting clients and resolving queries via email, chat, and voice calls.
- Ensure client satisfaction through prompt responses and effective query resolution.
- Coordinate with internal teams to resolve client issues efficiently.
- Complete assigned tasks accurately and within the stipulated timelines.
- Respond to client tickets, follow-ups, and other support requests promptly.
- Maintain accurate records of client interactions and updates.
- Be well-versed with MS Office applications.
Mandatory Requirements
- Must be comfortable working in a continuous night shift.
- 5 days working with rotational weekly offs.
- Work from Office (Aundh, Pune).
Preferred Skills
- graduates with exceptional communication skills are highly preferred.
- Excellent verbal and written English communication.
- Strong organizational and prioritization skills.
- Logical thinking and problem-solving abilities to resolve client concerns effectively.
- Result-oriented mindset with the ability to work towards defined targets.
- Passion for delivering outstanding client service and enhancing the overall client experience.
- Punctual, responsible, and committed to work.
- Eagerness to learn, adapt, and grow in a fast-paced environment.
Job Details
- Job Type: Full-time | Permanent | Fresher
- Work Location: In Person (Aundh, Pune)
Benefits
- Health Insurance
- Paid Time Off
- Provident Fund
Apply Now
Interested candidates can send their updated resumes to [email protected].
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,592.96 - ₹35,950.46 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Aundh, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How would you rate your English proficiency on a scale of 1 to 10?
- Are you currently based in Pune?
- How many years of experience you have?
- What is your salary expectation?
- What is your current CTC?
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
