1. Import Operations
* Handle complete import shipments from booking to final delivery.
* Coordinate with overseas agents, shipping lines, airlines, CHAs, transporters, CFS, and customers.
* Monitor shipment milestones and ensure timely execution.
2. Documentation
* Verify all import documents (BL/AWB, Invoice, Packing List, COO, etc.).
* Ensure accuracy of IGM, Delivery Order, Bill of Entry, and other customs documents.
* Resolve documentation discrepancies promptly.
3. Customer Service
* Provide regular shipment updates to customers.
* Address customer queries and resolve issues quickly.
* Maintain high customer satisfaction and long-term relationships.
4. Vendor Coordination
* Coordinate with shipping lines, NVOCCs, CHAs, transporters, and warehouses.
* Negotiate service levels and ensure timely execution.
* Build and maintain a reliable vendor network.
5. Cost & Profitability
* Monitor shipment costs and maintain healthy Gross Profit (GP).
* Prevent unnecessary detention, demurrage, and storage charges.
* Control operational expenses.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
