Experience in Hardware and Networking.
Good troubleshooting skills. Experience in assembling/disassembling computer hardware and components. Understanding of TCP/IP networking.
Analyses, troubleshoots and resolves Tier 2 level software & hardware issues for internal end users.
Maintains communication with internal customers, keeping them informed of the status of their request -follows-up with internal customers to ensure that requests were completed to the user’s satisfaction.
Reviews and follows-up with IT team members on a daily basis concerning open requests.
Pay: ₹29,000.00 - ₹31,000.00 per month
Education:
Experience:
- Desktop support: 2 years (Required)
Work Location: In person